Technology
Xwhizz unique and innovative technology is the result of over 10 years of RDI from multiple companies, universities and institutes.
Added Value
Xwhizz is built to address actual operational needs
OTHERS

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- End-user perception is talking to Bot
- End-user perception is talking to a real person
- Real-time learning
- Bot learns from human interactions
- Human learns from Bot suggestions
- Multi-lingual support with auto-time translation
- Word-based NLP
- Sentence-based NLP
- Dialog-based NLP
- Domain-specific live integration with business data
- Simultaneous hybrid human+bot co-working
- System needs pre-launch corpus or training
- Bot adjustment to new OMs without config
- Simultaneous multi-user support by each operator
- Generative AI
- Multiple NLP technologies use for best results
Deployment: Xwhizz vs. others
Think big. Start small. Grow fast.
Xwhizz baseline activation
Normal Operations

CRM Integration
Xwhizz learns and documents O.M. as it unveils, starting predictions where and when reliable
Traditional AI implementations: 1Y+ rollout
Use-case ID
O.M. documentation coding
LLM Training
Pilot
Domain specific

CRM Integration
Foudation Model selection
CRM Integration
LLM review

Xwhizz.flow
Xwhizz uses a self-training technology to learn from everyday regular interactions. So, while other solutions require coding the business processes and pre-training an LLM, Xwhizz does all that for you, outlining the business processes as observed from the company’s undisturbed operations. This means little or no pre-deployment investment is needed and, more importantly, no need to restart the process or even update the AI system every time there are changes to the business.

- Automated Live Documentation
- Change Management
- Initial & Continuous Training
- Agent Procedural Adherence
- Quality Control
- Identification of Best Support Paths
- Xwhizz Learning Monitoring & Control
Security & Privacy
Xwhizz is EU AI Act complient
- HTTPS + TSL Certificate
- Zero-Trust Model: verification is done in every access request
- Access Control Management: strict access control to data
- Daily Data Backup to recover from data loss incidents
- Periodic Code Validation Tests and Security Scans
- Advanced Monitoring and Intrusion Prevention Systems
- Optional dedicated server on the Cloud or on premisses
- Presidio data Anonymization, optionally on-premisses, pre-Xwhizz
- Data retention period: 1 second
